How can we help you today?

Service Status & Incidents

Stay up to date with real‑time system availability, ongoing incidents, and scheduled maintenance across all nBanks services. View status page

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API Information Request in Customer Care
Request technical details, documentation, or credentials related to available APIs.
Permission or Role Access Error in Customer Care
Request assistance with an account that has been locked, suspended, or disabled unexpectedly.
Integration Connection Failure in Customer Care
Report a failure to establish or maintain a connection with an integrated external system or service.
Multi-Factor Authentication Failure in Customer Care
Report an issue with Multi-Factor Authentication verification, such as not receiving codes, rejected tokens, or device enrollment problems.

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